Privacy Policy

Introduction

Upstream Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our programs.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our training programs or events
• Apply for grants or mentorship
• Subscribe to our newsletter
• Contact us through our website
• Participate in surveys or feedback forms

This information may include your name, email address, phone number, professional background, project information, and other details relevant to our programs.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system

How We Use Your Information

We use the information we collect to:

• Process your applications and registrations
• Communicate with you about our programs and events
• Provide mentorship and support services
• Send newsletters and updates (with your consent)
• Improve our website and programs
• Analyze program effectiveness and impact
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Program Partners: With your consent, we may share relevant information with mentors, project teams, and partner organizations involved in our programs
• Service Providers: We may share information with trusted third-party service providers who assist in operating our website and programs
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Upstream Labs
Email: privacy@upstreamlabs.org